Privacy Policy

Wired for Business ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect the following personal data:

  • Full name and contact details (email, phone number, postal address)

  • Company name and role (if provided)

  • Details submitted via our contact forms or email

  • Usage data (e.g. page visits via analytics tools)

2. How We Use Your Data

We use personal information to:

  • Respond to enquiries and provide requested services

  • Manage bookings, communications, and billing

  • Improve our website and offerings

  • Meet legal or contractual obligations

3. Legal Basis for Processing

Our lawful bases under UK GDPR include:

  • Consent – when you opt in to communications or submit a form

  • Contract – when we provide services you've requested

  • Legal obligation – for record-keeping and compliance

  • Legitimate interests – such as marketing relevant services to clients

4. Data Retention

We retain personal data only as long as necessary for the purposes above, or as required by law.
You may request deletion of your information at any time.

5. How We Protect Your Data

We implement appropriate security measures, including:

  • Secure servers and encryption

  • Restricted access to personal data

  • Regular monitoring and review of data protection practices

6. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Contact Us

To exercise your rights or ask questions, contact elizabeth@wiredforbusiness.co.uk

Effective Date: 1 August 2025
Last Updated: 1 August 2025

Cookie Policy

This Cookie Policy explains how Wired for Business ("we", "our", or "us") uses cookies and similar technologies on our website. We are committed to respecting your privacy and complying with UK GDPR.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help sites function properly, remember preferences, and provide insights into user behaviour.

2. Types of Cookies We Use

Strictly Necessary Enable core site features (e.g. navigation, security)
Performance/Analytics Help us improve content by analysing usage patterns (e.g. Google Analytics)
Functionality Remember your preferences (e.g. language, region)
Third-Party Support embedded content or services (e.g. videos, maps)

We use Google Analytics, a third-party tool that helps us understand how visitors interact with our site. This involves collecting anonymised usage data such as:

  • Pages visited and time spent

  • Referring websites or search terms

  • Device and browser type

Google Analytics sets cookies to track this behaviour. These cookies do not identify you personally, but they help us improve content and usability. You can learn more about how Google uses data at Google’s Privacy & Terms site. If you choose to reject Performance/Analytics cookies via our consent banner, Google Analytics will not be activated.

3. Consent & Control

We will ask for your consent before setting non-essential cookies. You can:

  • Accept or reject categories of cookies via our banner

  • Change or withdraw consent any time via our Cookie Settings link

  • Adjust your browser settings to block or delete cookies manually

Note: Blocking certain cookies may affect site functionality.

4. Managing Cookies

You can manage cookies through:

  • Your browser settings (e.g. Chrome, Edge, Safari)

  • Our website’s Cookie Settings tool

For detailed browser guidance, visit All About Cookies or your browser’s support page.

5. Contact Us

If you have questions about our use of cookies email: elizabeth@wiredfordbusiness.co.uk

Effective Date: 1 August 2025
Last Updated: 1 August 2025

Accessibility Statement

At Wired for Business, we are committed to ensuring our website is accessible to all users, regardless of ability or technology. We believe in equal access and opportunity, and we actively strive to make our digital content inclusive and user-friendly.

1. Our Accessibility Goals

We aim to meet the WCAG 2.1 Level AA standards and ensure:

  • Clear and consistent site navigation

  • High contrast between text and background

  • Alt text for images and graphics

  • Keyboard-accessible menus and forms

  • Responsive design for various devices and screen readers

2. Continuous Improvement

Accessibility is an ongoing priority. We regularly review our site to:

  • Identify and fix any barriers

  • Incorporate feedback from users

  • Test functionality with assistive technologies

3. Feedback & Support

If you experience any accessibility issues or have suggestions for improvement, we want to hear from you. Please contact us at elizabeth@wiredforbusiness.co.uk

4. Technical Compatibility

Our site is designed to work with common browsers (e.g. Chrome, Edge, Firefox, Safari) and assistive tools (e.g. JAWS, NVDA, VoiceOver). If you encounter a compatibility issue, please let us know so we can address it promptly.

5. Legal Commitment

This Accessibility Statement is part of our commitment to the Equality Act 2010 and reflects our dedication to making services available without discrimination.

Effective Date: 1 August 2025
Last Updated: 1 August 2025

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the services provided by Wired for Business ("we", "our", or "us"). By engaging with our services, you agree to these Terms. Please read them carefully.

1. Scope of Services

We offer bespoke business support including, but not limited to:

  • Training and coaching programmes

  • Marketing consultancy and copywriting

  • Administrative and organisational support

  • Customised solutions tailored to client needs

Specific deliverables and timelines will be agreed in writing prior to commencing work.

2. Fees and Payment

  • A full breakdown of fees will be provided before service commencement.

  • Payment terms are 14 days from date of invoice, unless otherwise agreed in writing.

  • Late payments may incur interest charges of 8% plus the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

3. Amendments & Cancellations

  • Amendments to scope must be mutually agreed in writing.

  • Cancellation with less than 48 hours’ notice may incur a fee to cover preparation costs.

  • For ongoing services, clients may terminate the contract with 30 days’ notice in writing.

4. Delivery of Work

  • All deliverables will be provided in agreed formats via secure digital channels.

  • We aim to meet all agreed timelines but will notify clients promptly if delays arise.

  • Work is subject to client review and feedback within 7 days of delivery.

5. Intellectual Property

  • Original materials we create remain our intellectual property unless otherwise agreed.

  • Upon full payment, clients receive a non-exclusive licence to use the deliverables for intended purposes.

  • Clients may not resell or reproduce materials without written consent.

6. Confidentiality

We treat all client data and discussions with strict confidence.
We will not disclose information to third parties unless legally required or with written consent.

7. Limitation of Liability

We aim for excellence, but we cannot be held liable for indirect or consequential losses.
Our maximum liability under these Terms shall not exceed the total fees paid by the client for the affected service.

8. Governing Law

These Terms shall be governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

Effective Date: 1 August 2025
Last Updated: 1 August 2025